Question
प्रौद्योगिकी-सक्षम संचार (Technology Enabled Communication) के सकारात्मक और नकारात्मक प्रभावों पर चर्चा कीजिए।
Answer :
Word Count : 405
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Skip in 10
प्रौद्योगिकी-सक्षम संचार ने खुदरा प्रबंधन में संवाद के तरीके को पूरी तरह से बदल दिया है। ईमेल, सोशल मीडिया, चैटबॉट, मोबाइल एप्लिकेशन और वीडियो कॉन्फ्रेंसिंग जैसी तकनीकें व्यवसाय और ग्राहकों के बीच तत्काल और प्रभावी संवाद की सुविधा प्रदान करती हैं। इससे सूचना का आदान-प्रदान तेज और सुविधाजनक हो गया है, जिससे निर्णय लेने की प्रक्रिया में तेजी आती है और ग्राहक संतोष बढ़ता है। उदाहरण के लिए, रिटेल स्टोर ग्राहकों को नई उत्पाद लाइन, ऑफ़र या स्टॉक की स्थिति के बारे में तुरंत सूचित
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