Question

Discuss different phases of display management process.  Also explain the significance and purpose of sales displays.

08 Mar 2018
Answer :
Word Count : 1270

The display management process plays a crucial role in the tourism industry, as it directly influences customer perception and engagement. Effective sales and promotional displays can significantly enhance the appeal of tourism products and services, guiding potential tourists in their decision-making process. The display management process consists of several phases, each aimed at optimizing the presentation of information and promoting tourism offerings in a compelling manner. These phases, along with the significance and purpose of sales displays, form a core component of tourism marketing.

Phases of the Display Management Process

  1. Planning Phase
    The first phase of the display management process involves careful planning. During this phase, tourism businesses must determine the objectives of the display. This includes defining the type of tourism product or service being promoted (e.g., travel packages, hotels, tourist destinations, activities), the target audience (e.g., families, adventure seekers, business travelers), and the goals of the display (e.g., raising awareness, increasing bookings, educating customers). A key consideration is understanding the customer’s preferences and behaviors, which helps in crafting messages and selecting appropriate visuals that resonate with the target market.

    Additionally, businesses must consider the location and environment where the display will be placed. For example, if the display is in a travel agency, it may need to be strategically placed to capture attention at the first point of contact, while a display in an airport could be designed to appeal to travelers with a limited amount of time. The display's design and layout should reflect the brand’s identity and convey a professional image, ensuring consistency across all marketing channels.

  2. Design and Development Phase
    The design and development phase is where creativity comes into play. After understanding the objectives and target audience, the next step is to create a visually appealing and informative display. This phase involves choosing the right colors, graphics, images, and layout that will effectively communicate the tourism offering. For example, a display promoting a beach holiday package may feature vibrant images of crystal-clear waters, sunbeds, and tropical landscapes to invoke a sense of relaxation and escapism.

    The development stage also includes selecting materials for the display, such as posters, digital screens, brochures, or interactive kiosks. The display must be both visually engaging and functional, offering easy access to information like pricing, contact details, and booking instructions. Technology integration, such as the use of augmented reality (AR) or virtual reality (VR), can enhance the interactive experience, allowing potential customers to explore destinations and services in a more immersive way.

  3. Implementation Phase
    The implementation phase involves the physical setup and placement of the display. This is when the display is positioned in the selected location, ensuring that it is visible and accessible to the intended audience. For tourism businesses, this phase also includes ensuring that all logistical aspects, such as lighting, signage, and placement of promotional materials, are handled effectively to maximize visibility.

    During this phase, attention to detail is crucial. A display may look great on paper, but practical considerations such as the lighting or

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